WebEOC

WebEOC is a web-based crisis-disaster management system used to manage large scale events, disasters and support or increase public safety information sharing – providing real-time situational awareness.

The State of New Hampshire, Department of Safety, Division of Homeland Security & Emergency Management maintains a crisis-disaster management system, WebEOC, to manage large scale events, disasters and support or increase public safety information sharing – providing real-time situational awareness.

One of the primary objectives of WebEOC is to provide incident commanders, community leaders and command level personnel one common operating picture of public safety operations, sensitive information and infrastructure problems and/or disruptions upon which to make informed, effective decision in response, recovery and mitigation efforts.

WebEOC is also used as a gateway to share information between the State Emergency Operations Center and federal, state, local public safety entities and critical infrastruction partners. Additionally, WebEOC is one of the primary means of communications and incident management for State Emergency Operations Center.

Training

WebEOC accounts are granted on an as-needed basis and with the understanding that users will complete WebEOC training.

  • Municipalities looking to host a WebEOC training class should contact their Field Service Representative.
  • State Agencies looking to host a WebEOC class should email nheoc@dos.nh.gov.
Frequently Asked Questions

How do I get the most recent version of the WebEOC User Guide?

The most up-to-date version of the NH WebEOC User Guide is always available online at the HSEM Website and Resource Center.

How do I reset my WebEOC password?

Users can have their WebEOC password reset by selecting the 'Forgot Username/Password?' link on the bottom of the login screen. This is an automated process that utilizes the email address entered when the account was created or updated by the user.

How do I schedule WebEOC training?

HSEM hosts monthly WebEOC Trainings at the State Emergency Operations Center in Concord. Most training sessions are held on the first Tuesday of every month.

Register for Available Training 

What do I do if I forgot my WebEOC Username?

Usernames are assigned by the Homeland Security & Emergency Management staff. Most usernames follow a common structure: lastname.firstname – some accounts will have a number added to the end if their are multiple users with the same name. For more information, please contact the WebEOC.

Can my agency/department share one WebEOC account?

For security reasons, accounts are only issued to individual users. If a user is known to be sharing log-in information with someone else, the account is deactivated for security purposes. Any individual that has a need to access WebEOC can be given an account. For more information, please contact the WebEOC.